Mission statement
The Hospital de la Santa Creu i Sant Pau is a highly complex healthcare service provider serving its area of influence and a leading institution in Catalonia in terms of excellence in its services.
It is a competitive and dynamic hospital in its fields of activity: healthcare, teaching and research.
The mission of Sant Pau is to achieve the best health results with the best possible patient experience, contributing significantly to the advancement of Medicine.
Vision
The Hospital strives to continue to set the standard in Catalonia as a leading centre based on the excellence of its healthcare, teaching and research services, strongly integrated within its area of influence and boasting highly qualified human, professional, and technological resources. It also aims to be the leading provider of healthcare services for the population within its area of influence. It exercises leadership over the health services of its population.
Values
Five are the main axes on which the values common to the philosophy of the Hospital de la Santa Creu i Sant Pau are structured.
More community
We want to be the best partner for our population and other healthcare providers.
Achieve the best health outcomes for the reference population and excel in key indicators.
Strengthen collaborations and alliances with primary care and social-sanitary staff.
Promote gender perspective to avoid diagnostic and therapeutic bias.
Having a specific fragility-care device (Qcare).
More empathy
The most complex assistance with the most humane treatment.
Provide the most complex care with the most humane treatment.
Ensure the best patient experience with the best possible treatment.
Ensure the most appropriate treatment for each health problem. Do everything necessary, and only what is necessary.
Improve patient contact (in person and remotely). Value the importance of time for the patient.
Deploy the new organizational model based on the intensity of care and functional units.
More talent
We want to be the Hospital preferred by Professionals.
We want to be the hospital preferred by professionals.
Generate a nurturing ecosystem for Sant Pau’s community.
Innovate in organizational models in a highly feminized environment with changing values.
Attract, train, and develop the best professionals (both home-based and preferred by top experts).
Fully deploy management autonomy and ensure roles focused on adding value.
More vanguard
Reaffirm the position of leadership of Sant Pau in what we are excellent and unique.
Reaffirm Sant Pau’s leadership in areas where it excels and is unique.
Identify and develop areas of excellence for each service.
Increase the impact of research.
Contribute to the healthcare system from areas of great excellence: Neuroscience, Cardiovascular, Hematology, Gene Therapy, and Complex Surgeries.
Expand Sant Pau’s role in high-complexity care across Catalonia.
More Innovation
Sant Pau, the gate to innovation
Sant Pau, the gateway to innovation.
Digitization at the highest level.
Big Data and artificial intelligence as major levers of transformation.
Support innovation initiatives by professionals.
Serve as a major platform for introducing innovation into the healthcare system.
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